Missed appointments

Date: August 10, 2017

We are experiencing a big problem with missed appointments.  Many patients every day are not appearing for scheduled appointments, even if we've spoken with the family to remind them.

Please understand that this is a major inconvenience for other patients who are trying to obtain appointments themselves for sick or well care. It is also a problem for our staff in budgeting our time.

If you have an appointment that you cannot keep, we are happy to reschedule it if we have more than a day's notice.  You must speak to a staff member during office hours; it is NOT sufficient to leave a voicemail the night (or weekend) before.  Every missed appointment results in a charge to you of $30, which is NOT covered by insurance.  Repeated missed appointments will result in being discharged from our practice.

Thanks for helping us care for your family!

     --  Dr. Epstein